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Terms of Purchase

The Customer may purchase the products in the electronic catalog of this site at the time of placing the order.

The images and technical data accompanying each product's description may not be complete and exhaustive of its specific characteristics, and may show differences in weight, color, etc.

The correct receipt of the order is confirmed by Farmaonline24 via email, sent to the email address provided by the Customer. This confirmation message will reiterate all the data entered by the Customer, who undertakes to verify its accuracy and to promptly communicate any corrections.

The contract stipulated between the Customer and Farmaonline24 is considered concluded only after Farmaonline24 sends the contractual acceptance email.

By placing an order on this site, the Customer declares to have read the sales conditions, the proposed payment methods, and the entire purchase procedure. With express reference to articles 3 and 4 of Legislative Decree 185/89, the Customer will receive via email all the necessary information for the identification of the seller, which must be kept together with the contract acceptance email.

Prices

All sales prices of the products displayed and indicated on this site include VAT and all other taxes.

Prices refer to products sold exclusively through the website.

In case of detected price discrepancy after the purchase order, the Customer may communicate this by telephone or email and withdraw from the purchase commitment without any penalty.

All prices shown in the site showcases, product descriptions, and during the purchase phase are indicated in Euros.

Invoicing

For every order placed on this site, Farmaonline24 issues a fiscal receipt with the customer's tax code printed on it (if indicated during the order). Invoice available upon request.

The invoice or receipt is issued at the same time as the order is fulfilled and normally accompanies the goods in the envelope placed on the packaging. For the issuance of the invoice, the information provided by the Customer during the purchase procedure is deemed valid.

After the invoice or receipt has been issued, no changes can be made to the data indicated therein.

The amounts will only be shown in Euros on the invoice.
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