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Complaints

For any issues regarding products already delivered (non-conforming or damaged product, missing material, etc.), please contact Farmaonline24.

Reports of any anomalies and/or service disruptions (missing ordered goods, unprofessional staff, unreliable couriers, etc.) will be used to improve the service offered.

Complaints can be submitted:

a) in writing, by sending them to FARMACIA SAN PANTALEONE DOTT. ANTONINO SCARAMOZZINO - Piazza Fontana 1 - 89069 San Lorenzo (RC)

b) via e-mail to info@farmaonline24.it

Please note – We remind you that every complaint must always be sent complete with the sender's details (name, surname, address, telephone number, and e-mail) and specific regarding the reason.

Anonymous complaints cannot be considered.
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